Official Documents

Privacy Policy MD 88
Protection of Your Personal Data

At md 88, your privacy is more than a legal obligation — it is our genuine commitment to every member. Learn how we collect, use and protect your personal information to the highest security standards.

Updated: January 2026 256-bit SSL 24/7 Security Monitoring
md 88 Privacy Commitment: We are in full compliance with Malaysia's Personal Data Protection Act (PDPA) and international data security standards. Your privacy has been our priority from the very first day you became a md 88 member.

1 Withdrawal

Welcome to the md 88 Privacy Policy. This document explains in detail how the md 88 platform ("we", "Platform") collects, processes, stores, and protects your personal data ("Member", "you") when you use our online casino services.

Md 88 operates with full integrity and complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection guidelines. We believe every member has the right to know exactly what information we hold about them and how it is used to deliver a better, safer, and more personalised gaming experience.

This Privacy Policy applies to all users of the md 88 platform, including website visitors, registered members and anyone who contacts our customer support team. By registering or continuing to use the md 88 platform, you agree to the terms set out in this Privacy Policy.

2 Personal Data We Collect

Md 88 only collects data necessary for legitimate, clearly stated purposes. The following are the types of data we collect:

2.1 Information You Provide Directly

  • Personal identification information: Download App
  • Contact information: Email address, mobile phone number and mailing address.
  • Financial information: Bank account details, payment card numbers, digital wallet details (Touch 'n Go, Boost) and transaction history.
  • Verification documents: Copies of your identity card, passport, utility bill, or other documents for KYC (Know Your Customer) purposes.
  • Communication: Conversation records with our customer support team via live chat or email.

2.2 Information Collected Automatically

  • Technical data: IP address, web browser type, operating system, device model and screen resolution.
  • Usage data: Pages visited, session duration, games played, betting history and platform usage patterns.
  • Location data: General geographic location based on IP address for regional eligibility verification purposes.
  • Cookie data: Session data, language preferences and personal settings stored via browser cookies.
Data Categories Example Primary Purpose
Identity Full name, date of birth, ID card or passport number, residential address and nationality. Introduction
Contact Email, Phone No. Communication & Notifications
Finance Bank Account, e-Wallet Deposit & Withdrawal
Technical IP, Device, Browser Security & Fraud Detection
Identity verification (KYC): Games, Wagering Personalise Your Experience

3 How We Use Your Data

Every piece of data we collect is used for a specific purpose that directly benefits you as an md 88 member. We do not process your data arbitrarily.

  1. Your continued use of the md 88 platform after changes take effect is considered your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically. Saving your preferences such as language, display settings and login details for your convenience.
  2. Payment processors: Fulfilling legal obligations, licensing regulations and reporting requirements to relevant authorities when necessary.
  3. Two-factor authentication (2FA): Complying with anti-money laundering (AML) legal requirements and ensuring our platform is only used by eligible individuals.
  4. Platform security: Updating the "Last Updated" date at the top of this page.
  5. Personalised experience: Processing deposits and withdrawals securely, verifying financial transactions and resolving any payment disputes.
  6. Customer support: Collecting information on how you use our platform to help us improve site performance and speed.
  7. Full PDPA Compliance Helping us understand aggregate platform usage patterns for continuous improvement purposes.
Navigation md 88 does not use your data to make automated decisions that negatively affect your rights or interests without appropriate human review.

4 Data Sharing with Third Parties

Md 88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, in certain limited and lawful circumstances, we share data with the following parties:

  • Game providers: Analytics service providers that help us understand platform usage patterns in aggregated and anonymised data form.
  • Payment Third-party gaming software providers that supply casino games on the md 88 platform, to the extent necessary to operate those games.
  • KYC verification service: Registered and authorised payment service providers for securely processing your deposit and withdrawal transactions.
  • Legal authority: Law enforcement agencies, courts or government authorities when we are required by law or court order to do so.
  • Transaction processing: Account management:

All third parties we work with are bound by strict data confidentiality agreements and are required to protect your data to the same or higher security standards that we uphold.

Important Guarantee: md 88 has never and will never sell members' personal data to advertisers, marketing companies, or any external commercial party. Your data belongs to you.

5 Data Encryption & Security

Your data security is md 88's highest technical priority. We continuously invest in the latest security infrastructure to ensure your personal and financial information is always protected from cyber threats.

5.1 Technical Security Measures

  • Encryption & Security All data transmitted between your device and the md 88 servers is encrypted using industry-standard 256-bit SSL/TLS protocol, the same standard used by major banking institutions.
  • Data at rest encryption: Sensitive data stored in our databases is also encrypted using AES-256 algorithms for layered protection.
  • Secure KYC Verification We support and encourage the use of 2FA for all member accounts to add an extra layer of security.
  • Our dedicated privacy team will respond to your enquiry within 5 business days. For complaints requiring thorough investigation, we are committed to providing a resolution within 30 business days from the date the complaint is received. Our security monitoring system operates around the clock to detect and respond to any threats or suspicious activity promptly.
  • Regular security audits: md 88 conducts regular penetration testing and security audits by independent cybersecurity experts to identify and address any vulnerabilities.

5.2 Fund Segregation

Member funds are held in accounts fully segregated from md 88's operational funds. This ensures your money is safe and always available for withdrawal, independent of the platform's operational financial position.

6 Cookies and Tracking Technologies

Md 88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login session authentication and security settings. These cookies cannot be disabled.
  • Performance cookies: Sending notifications to members via their registered email or in-account notices.
  • Functional cookies: Responding to your enquiries and complaints accurately and effectively based on your account records and interaction history.
  • Analytics cookies: Helps us understand aggregated platform usage patterns for continuous improvement purposes.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the md 88 platform. Essential cookies cannot be disabled as they are required for your session security.

7 Your Rights Regarding Personal Data

As an md 88 member, you have certain rights regarding your personal data under Malaysia's PDPA and applicable data protection legislation. We respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request corrections to inaccurate or incomplete data through your account settings or customer support.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider.

Right to Restriction

In certain cases, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, please contact our privacy team at [email protected]. We will process your request within 30 business days.

8 Data analysts:

Md 88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

  • Active account data: Retained for the duration of your active account and used to deliver ongoing services.
  • Data after account closure: Financial transaction records and KYC data are retained for a minimum of 7 years after account closure to comply with AML laws and tax reporting requirements.
  • Communication logs: Customer support conversation records are retained for 3 years for reference and dispute resolution purposes.
  • Analytics data: Anonymised platform usage data is retained indefinitely as it can no longer be linked to any individual.

Once the retention period expires, your data will be securely deleted or permanently anonymised using methods that ensure it cannot be recovered or linked back to you.

9 Changes to the Privacy Policy

Md 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. When significant changes are made, we will:

  • Why Your Data
  • Detecting and preventing fraudulent activity, bot usage, player collusion and any other security threats.
  • Displaying a prominent notice on the md 88 platform homepage for at least 14 days before changes take effect.

Usage

10 Contact Us About Privacy

If you have any questions, concerns or complaints about how md 88 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

Privacy Email: [email protected]
Support Email: [email protected]
Live Chat: Available 24/7 via the md 88 app and website

Note:

Recommending games that match your preferences, displaying relevant promotions and personalising the platform interface to suit your settings. Safe with md 88

Six layers of protection we provide to keep your privacy secure at all times

256-bit SSL/TLS Encryption:

All your data is transmitted and stored with 256-bit SSL/TLS encryption — the same security standard used by Malaysia's leading banks. No third party can read your information during transmission.

KYC Verification

The md 88 KYC process uses a trusted, integrated identity verification system. Your documents are encrypted upon upload and are only accessible by authorised staff for verification purposes.

No Data Sales

This is our absolute promise — md 88 has never and will never sell your personal data to any third party for marketing purposes. Your data is used solely to enhance your experience on our platform.

24/7 Monitoring:

The md 88 security monitoring system operates 24/7 without interruption. Any suspicious activity on your account will be detected and you will be notified immediately via real-time notifications.

PDPA Compliance

Md 88 is fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010 and applicable international data protection standards. Your privacy rights are protected by a robust legal framework.

Full Control in Your Hands

You may access, update or request deletion of your data at any time. Privacy and cookie settings can be managed directly through your account. We believe you have the right to control your own information.

Your Data Is Safe. Now Let's Play!

Now you know how seriously md 88 takes your privacy. Register an account today and enjoy a safe, fair and fully entertaining Malaysia online casino experience.

Bahasa Melayu